Dependable IT Support with a 30-Year Track Record

Dependable IT Support with a 30-Year Track Record

Our IT Solutions

Cyber Essentials

Guidance through the certification process for both Cyber Essentials and Cyber Essentials Plus to meet UK security standards.

Connectivity

Installation of leased lines, business broadband and specialised “blue-sky” technology such as outdoor LTE for remote areas.

Cybersecurity

Deployment of defense products from partners like Mimecast and Malwarebytes, plus proactive threat monitoring and backup systems.

Cloud Services

Full support for cloud-based platforms like Microsoft 365, as well as on-premise Exchange server setups.

Network Infrastructure

We design and install secure, reliable networks – from business firewalls and warehouse WiFi to seamless mesh systems for homes and outbuildings.

Managed IT Support

Personalised support contracts using a flexible, points-based system for remote, telephone and on-site assistance.

IT Support as Flexible as Your Business

Forget rigid contracts and unpredictable “out-of-scope” invoices. At Sycom, we pioneered a Points-Based Support System designed to give you total control over your IT spend.

Whether you’re scaling up for a major project or need day-to-day maintenance, your investment always goes exactly where you need it.

Total Points Available

20,000
Points used 0 / 20,000

Why Choose Sycom

About Us

In-Person & Site Visits

We don’t hide behind a desk. We believe in being on-site to understand your business first-hand.

No Ticket Systems

Tired of being ‘Ticket #492’? Call us and speak directly to an engineer who knows your setup by name.

Beyond IT Support

From high-end CCTV installs to secure remote working, we cover the entire technology spectrum.

Not Just IT…

We provide the physical and strategic infrastructure your business needs – available as standalone projects with no long-term contract required.

Consultancy & Design

Professional site visits for network design and long-term infrastructure planning.

Hardware Procurement

Sourcing and supplying a wide variety of business equipment beyond standard computers, tailored to specific client needs.

WiFi & Wireless Networking

Designing and implementing physical wireless infrastructure, including specialised hardware for offices and remote sites.

GDPR Solutions

Collaborative support with accredited providers like CyberSmart to help businesses remain compliant with data protection laws.

VoIP Telephone Systems

Implementation of digital phone systems, including remote extensions and mobile apps.

CCTV Systems

Professional installation of video surveillance and security systems to protect physical business premises.

Security is No Longer Optional

In today’s digital landscape, security is no longer an optional add-on but a fundamental business necessity, as a single breach can devastate both your reputation and your bottom line.

At Sycom, we move beyond basic antivirus software to provide a comprehensive, multi-layered shield that begins with guiding your business through the rigorous Cyber Essentials and Cyber Essentials Plus certification processes. These accreditations are vital for ensuring insurance compliance, satisfying GDPR requirements and unlocking new opportunities in government and corporate supply chains that mandate high security standards.

Because we refuse to use impersonal ticket systems, you benefit from a direct, “human-intelligence” response to any security concern, ensuring your remote working setups are ironclad and your business remains fully operational even in the face of evolving cyber threats.

Testimonials

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I have been working with Sycom for almost 10 years, during that time they have solved a multitude of issues for us, from server and office moves to software security updates and licensing as well as the day-to-day issues that arise.  They are always on hand to help whenever needed, with a friendly and positive attitude that is always appreciated by all of us at Firstkind.  I wouldn’t hesitate in recommending them to be your IT partner.

 Firstkind Medical

I’ve worked with Sycom and their founder, Si, for over 20 years, and I can honestly say they’ve been outstanding every step of the way. From hardware supply and networking to VOIP, security, and remote support across both Europe and the US, the Sycom team has always gone above and beyond. What really stands out is how responsive and knowledgeable the entire team is. People like Ali and Akash are top-class and always make things happen quickly and right the first time. The clock doesn’t work against them either. I’ve had support from Si and his team in the early hours of the morning when others would have called it a day. That level of commitment makes all the difference.

SalesLynx – Brian Milsted

Sycom team is always attentive and flexible — we are in good hands! We can trust them as they recommend what’s best for us because they put the interest of the customer first over theirs.

Etsuko – Carus Animal Health

Sycom have been looking after our IT systems for the last 10 years. They are absolutely amazing at what they do and their customer service is second to none. We would highly recommend them to anyone!

Fitshirts – Camilla Dewey

We have worked with Si and his team at Sycom for many years and highly recommend their IT services.  They are always willing and able to help with our IT support issues and they offer sound, cost effective solutions to us and they are always there when we need them.

Lisa – SJP Josephine Blythe

I have been working with Sycom for almost 10 years, during that time they have solved a multitude of issues for us, from server and office moves to software security updates and licensing as well as the day-to-day issues that arise.  They are always on hand to help whenever needed, with a friendly and positive attitude that is always appreciated by all of us at Firstkind.  I wouldn’t hesitate in recommending them to be your IT partner.

 Firstkind Medical

I’ve worked with Sycom and their founder, Si, for over 20 years, and I can honestly say they’ve been outstanding every step of the way. From hardware supply and networking to VOIP, security, and remote support across both Europe and the US, the Sycom team has always gone above and beyond. What really stands out is how responsive and knowledgeable the entire team is. People like Ali and Akash are top-class and always make things happen quickly and right the first time. The clock doesn’t work against them either. I’ve had support from Si and his team in the early hours of the morning when others would have called it a day. That level of commitment makes all the difference.

SalesLynx – Brian Milsted

Sycom team is always attentive and flexible — we are in good hands! We can trust them as they recommend what’s best for us because they put the interest of the customer first over theirs.

Etsuko – Carus Animal Health

Sycom have been looking after our IT systems for the last 10 years. They are absolutely amazing at what they do and their customer service is second to none. We would highly recommend them to anyone!

Fitshirts – Camilla Dewey

We have worked with Si and his team at Sycom for many years and highly recommend their IT services.  They are always willing and able to help with our IT support issues and they offer sound, cost effective solutions to us and they are always there when we need them.

Lisa – SJP Josephine Blythe